The evolution of Retail Banking in India has been significantly influenced by several factors. Which factor primarily drove the shift from purely 'transactional' banking to 'relationship' banking?

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Economics · Banking System

Verified Solution4 OptionsUpdated: October 2026👁️1 View

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The introduction of the core banking system (CBS) and technology adoption.

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Answer 1

Increased focus on Corporate/Wholesale Banking revenue.

Answer 2

The rise of Non-Banking Financial Companies (NBFCs) offering specialized loans.

Answer 3

The introduction of the core banking system (CBS) and technology adoption.

Answer 4

The nationalization of banks in 1969 and 1980.

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