General Studies · Banking Technology
The evolution of banking technology from stand-alone computerization to Core Banking Solutions (CBS) and finally to Digital Banking best illustrates the shift in the primary focus of technology from:
- 1Back Office Operations to Credit Appraisal
- 2Cost Reduction to Revenue Generation
- 3Branch Level Efficiency to Customer Experience✓
- 4Data Processing to Regulatory Compliance
Correct answer
Branch Level Efficiency to Customer Experience
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