General Studies · Total Quality Management
The concept of 'Poka-Yoke' (mistake-proofing) in quality management was developed by:
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Philip B. Crosby
- 2Genichi Taguchi
- 3Shigeo Shingo✓
- 4Kaoru Ishikawa
Correct answer
Shigeo Shingo
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