General Studies · Administrative Reform and BPR
The concept of Business Process Re-engineering (BPR) was popularized through the influential 1993 book 'Reengineering the Corporation', authored by ________.
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Chris Ansell and Alison Gash
- 2David Osborne and Ted Gaebler
- 3Michael Hammer and James Champy✓
- 4Robert Kaplan and David Norton
Correct answer
Michael Hammer and James Champy
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