Economics · Banking Sector and Regulation
The Banking Codes and Standards Board of India (BCSBI), which was dissolved in 2021, was set up as an autonomous and independent body primarily to:
- 1Regulate the interest rates offered by commercial banks to retail customers.
- 2Handle individual customer complaints and grievances, replacing the Banking Ombudsman.
- 3Function as an independent watchdog to monitor and ensure banks adhered to the Code of Bank's Commitment to Customers.✓
- 4Act as a subsidiary of the Reserve Bank of India (RBI) to issue statutory guidelines.
Correct answer
Function as an independent watchdog to monitor and ensure banks adhered to the Code of Bank's Commitment to Customers.
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