General Studies · Statement and Course of Action
Statement: 'Due to a major IT outage, bank branches will remain closed for two days.' What is the most appropriate immediate course of action?
- 1Wait for the main power supply to be restored.
- 2Upgrade the entire banking network infrastructure.
- 3Train the staff on handling IT outages.
- 4Inform customers and provide alternative digital/remote services.✓
Correct answer
Inform customers and provide alternative digital/remote services.
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