Business Studies · Principles of Management
'Standardisation refers to the process of setting standards for every business activity; it can be standardisation of process, raw material, time, product, machinery, methods or working conditions'. The concept of standardisation was specified by:
- 1Harold Koontz
- 2Abraham Maslow
- 3F.W. Taylor✓
- 4Henri Fayol
Correct answer
F.W. Taylor
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