General Studies · Situation Reaction Test
Situation: During a client presentation, a colleague starts making jokes that are inappropriate for the setting, making the client look uneasy. You are concerned about the company's professionalism. How should you respond?
- 1End the meeting early and apologize to the client.
- 2Don't intervene, assuming the client understands it isn't typical of your company.
- 3Skilfully change the topic, steering the conversation toward business matters, and later remind your colleague about professional boundaries privately.✓
- 4Interrupt your colleague and publicly ask them to be more professional.
Correct answer
Skilfully change the topic, steering the conversation toward business matters, and later remind your colleague about professional boundaries privately.
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