General Studies · Marketing and Service Quality
SERVQUAL मॉडल के अनुसार, निम्नलिखित में से कौन-सा सेवा-गुणवत्ता (Service-Quality) के पांच प्रत्यक्ष आयामों/संकेतकों में से एक नहीं है?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 2आश्वासन (Assurance)
- 3सहानुभूति (Empathy)
- 4विश्वसनीयता (Reliability)
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चालाकी (Cleverness)
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