Science · Total Quality Management (TQM)
Rohit is an information scientist implementing Total Quality Management (TQM) in a digital library to ensure continuous improvement in service quality, user satisfaction, and operational efficiency. Which of the following are benefits of applying TQM in a library? 1. TQM enhances service delivery by streamlining processes, improving accessibility, and ensuring services meet users' needs. 2. TQM reduces operational costs while maintaining high service standards. 3. Libraries adopting TQM collect user feedback regularly and tailor services accordingly.
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 11 and 2 only
- 21 and 3 only
- 32 and 3 only
- 41, 2 and 3✓
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1, 2 and 3
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