General Studies · Consumer Behaviour
Reference groups influence consumers primarily through which three forms of influence?
- 1Classical conditioning, operant conditioning, and habit formation
- 2Cognitive dissonance reduction and post-purchase regret
- 3Price anchoring, framing, and mental accounting
- 4Informational, normative, and value-expressive (identification) influence✓
Correct answer
Informational, normative, and value-expressive (identification) influence
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