Banking · ATM Operations & Customer Service
Read the statements carefully: Statement 1: ATM operations can be made more efficient by displaying a message about the unavailability of cash before the transaction is initiated. Statement 2: Complaint forms at ATM locations should include the names and contact details of bank officials to ensure customers can easily resolve issues. Which of the following is correct?
- 1Both Statement 1 and Statement 2 are incorrect.
- 2Only Statement 2 is correct.
- 3Only Statement 1 is correct.
- 4Both Statement 1 and Statement 2 are correct.✓
Correct answer
Both Statement 1 and Statement 2 are correct.
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