General Studies · Passage and Conclusion

Read the passage carefully and evaluate the statement given below based on it: Amazon has acknowledged a case of data breach related to exposing users' names and email IDs, without giving details about the nature or scope of the incident. However, the company has not disclosed the total number of users affected by the violation. An email has been sent to all affected users, notifying them only about a technical error. Currently, this e-commerce giant is offering gift cards as compensation to people affected by their data breach. The Seattle-headquartered e-commerce company has offered gift cards between $5 to $100 to some of those users who have been affected by this violation. A publication, citing an email correspondence between Amazon and a customer named Paul Gagnon, said that when he called the customer service desk of the company and questioned the leaked data, the company offered him a promotional certificate worth $100 as an apology, without telling him the exact details of the data leak. Many people affected by the breach filed a complaint with the company, but none of them have received any response from the company so far. It is reported that Amazon customer service supervisors have been instructed to refrain from commenting on or offering any kind of compensation to affected Amazon users unless specifically queried. Statement: Mr. Paul was not only provided with a $100 promotional certificate, but the specific reason for the data rule violation was also reported to him. Choose the most appropriate option: