General Studies · Critical Reasoning
Read the following information carefully and answer the question that follows: A popular restaurant chain has decided to replace its traditional ordering system with a new self-service kiosk system. The company's management believes this will improve customer satisfaction and increase efficiency by reducing wait times and allowing staff to focus on food preparation and delivery. Which of the following, if true, would WEAKEN the argument that the new system will improve customer satisfaction?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
Share:
- 1The self-service kiosks have been praised in customer reviews for their user-friendly interface.
- 2A significant portion of the restaurant's customer base is elderly and struggles with new technology, finding the kiosks confusing and frustrating.✓
- 3The new system has led to a 15% increase in the speed of food preparation.
- 4The restaurant's staff have received extensive training on how to assist customers with the new kiosks.
Correct answer
A significant portion of the restaurant's customer base is elderly and struggles with new technology, finding the kiosks confusing and frustrating.
Download Single Question PDF
Save this question and verified answer as a clean study sheet with live clickable link.
👥
Share with Friends & Study Groups
Challenge your peer aspirants on WhatsApp or Telegram to solve this question!
Online Test Series
Start Free Mock Test →Preparing for General Studies?
Practice full-length mock tests with real exam timers, instant score analysis, and all-India ranking.
Chapter Practice
Practice Critical Reasoning MCQs →Want more practice questions on Critical Reasoning?
Solve complete topic-wise tests with detailed solutions on GkGet.
Related Practice Questions
Recommended practice questions in General Studies · Critical Reasoning