Current Affairs · Banking Practices & Mis-selling Norms
RBI's draft guidelines to curb mis-selling by banks require a board-approved policy covering suitability assessment, customer compensation, and marketing practices. Which of the following practices clearly violates the spirit of these guidelines?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Framing board-approved advertising and sales guidelines
- 2Using customer feedback to refine product suitability framework
- 3Bundling a third-party financial product compulsorily with the bank's own offering✓
- 4Recording explicit customer consent before sale of a product
Correct answer
Bundling a third-party financial product compulsorily with the bank's own offering
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