Business Studies · Business Communication
No message can be understood clearly without careful listening, which is an essential ingredient of effective communication. Which of the following is NOT an effective listening technique?
- 1Avoiding premature evaluation
- 2Exhibiting affirmative nods and appropriate facial gestures
- 3Judging the content of the message, but not the weakness of the speaker
- 4Avoiding eye contact✓
Correct answer
Avoiding eye contact
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