Economics · Banking Regulations
Mrs. Kapoor filed a complaint with the Integrated Ombudsman under the RBI Integrated Ombudsman Scheme (RB-IOS), 2021. While the complaint was being processed, she also filed a civil suit in the Small Causes Court regarding the exact same subject matter. What will be the impact of her legal action on the pending Ombudsman complaint?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1The Ombudsman will keep the complaint in abeyance until the court passes a final decree.
- 2The bank is required to withdraw the court case and submit entirely to the Ombudsman's jurisdiction.
- 3The Ombudsman shall reject the complaint because the same subject matter is pending before a court of law.✓
- 4The Ombudsman will continue the proceedings because the Small Causes Court is not a higher judicial body.
Correct answer
The Ombudsman shall reject the complaint because the same subject matter is pending before a court of law.
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