General Studies · Total Quality Management
Match the Quality Gurus under List I with their Contributory Works under List II: 1. Joseph M. Juran — f. Trilogy (Quality Planning, Quality Control and Quality Improvement) 2. Genichi Taguchi — a. Loss Function and Robustness 3. Kaoru Ishikawa — c. Quality Control Circles (QCCs) 4. Shigeo Shingo — b. Zero Defect (Poka-Yoke) 5. Armand Feigenbaum — d. Customer requirement and CWQC Choose the correct answer from the options given below:
- 11-d, 2-b, 3-a, 4-e, 5-f
- 21-a, 2-d, 3-c, 4-b, 5-c
- 31-f, 2-a, 3-c, 4-b, 5-d✓
- 41-e, 2-c, 3-d, 4-a, 5-f
Correct answer
1-f, 2-a, 3-c, 4-b, 5-d
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