General Studies · Balanced Scorecard
Match the perspectives of the Balanced Scorecard with their correct primary focuses: Perspective a. Financial b. Customer c. Internal Process d. Learning and Growth Focus1. Process efficiency2. Employee skills and growth3. Profitability4. Customer satisfaction Choose the correct match:
- 1a-3, b-4, c-1, d-2✓
- 2a-2, b-4, c-1, d-3
- 3a-3, b-1, c-4, d-2
- 4a-4, b-3, c-1, d-2
Correct answer
a-3, b-4, c-1, d-2
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