General Studies · Human Resource Management
Lockett suggested a number of barriers to effective performance appraisal, including 'appraisal as unfinished business'. What is meant by this phrase?
- 1Appraisal is seen as a sort of show-down, in which unresolved conflicts can be brought into the open.
- 2Appraisal is used as a wrapping up of the unresolved performance issues of the past year, rather than focusing on future improvement and problem-solving.✓
- 3The manager is embarrassed by the need to give feedback and set challenging targets, and leaves the interview with unresolved issues.
- 4Appraisal interviews are subject to interruption or left incomplete.
Correct answer
Appraisal is used as a wrapping up of the unresolved performance issues of the past year, rather than focusing on future improvement and problem-solving.
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