Banking · Credit Dispute Resolution
If a fully settled loan from 3 years ago still shows as 'Overdue' on a credit report, what is the most appropriate step the borrower should take to troubleshoot this issue?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Ask the borrower's primary bank to contact the CIC on their behalf using their corporate access.
- 2Initiate a formal dispute resolution process with the concerned Credit Information Company (CIC) and simultaneously follow up with the reporting lender.✓
- 3Ignore the entry as it is already 3 years old and will automatically disappear from the report after 7 years.
- 4Contact the Credit Information Company (CIC) like CIBIL only and wait passively for their resolution.
Correct answer
Initiate a formal dispute resolution process with the concerned Credit Information Company (CIC) and simultaneously follow up with the reporting lender.
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