Banking · Digital Banking
How is the role of direct banking expected to evolve in the future?
- 1It will be strictly restricted to mobile banking applications.
- 2It will become less popular as physical branch banking increases.
- 3It will become a customer-driven platform for collaboration and relationship management.✓
- 4It will remain only as a support tool for physical branches.
Correct answer
It will become a customer-driven platform for collaboration and relationship management.
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