Marketing · Marketing Management
Given below are two statements: Assertion (A) and Reason (R). Assertion (A): A CRM system improves team collaboration within a business. Reason (R): A CRM system allows multiple departments to access and update customer information in real time. Choose the correct option:
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Both (A) and (R) are wrong
- 2(A) is correct, but (R) is wrong
- 3(A) and (R) are correct, but (R) is not the correct explanation of (A)
- 4Both (A) and (R) are correct and (R) is the correct explanation of (A)✓
Correct answer
Both (A) and (R) are correct and (R) is the correct explanation of (A)
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