Economics · Banking Sector
Following the dissolution of the Banking Codes and Standards Board of India (BCSBI), the responsibility for overseeing and enforcing adherence to voluntary banking codes and customer service standards generally:
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Required banks to immediately cease following the 'Code of Bank's Commitment to Customers'
- 2Was reinforced within the existing Reserve Bank of India (RBI) customer service and conduct mechanisms, alongside banks' internal structures✓
- 3Was formally transferred to the Indian Banks' Association (IBA)
- 4Lapsed, with no successor body taking on the role
Correct answer
Was reinforced within the existing Reserve Bank of India (RBI) customer service and conduct mechanisms, alongside banks' internal structures
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