Law · Legal Reasoning
Fitzit is an online platform that provides home physiotherapy services. Amit Ghosh paid Rs. 25,000 for a three-month physiotherapy package. Fitzit failed to send qualified practitioners, sending uncertified personnel instead. Amit seeks remedies under the Consumer Protection Act. Which statement is correct?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Amit is not a consumer because medical treatment disputes lie strictly under professional regulatory bodies.
- 2Amit is a consumer because healthcare services hired for consideration, including through online platforms, are covered under consumer law.✓
- 3Amit is not a consumer because contracts for personal service are outside consumer protection.
- 4Amit is not a consumer because e-commerce and online platforms are excluded from consumer law.
Correct answer
Amit is a consumer because healthcare services hired for consideration, including through online platforms, are covered under consumer law.
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