Economics · Customer Relationship Management
CRM के कार्यान्वयन चरणों (Implementation Stages) में वह चरण जिसमें CRM परियोजना से वास्तविक निवेश पर प्रतिफल (ROI) की गणना करना शामिल है, कहलाता है:
- 1प्रौद्योगिकी चयन चरण (Technology Selection Stage)
- 2मापन और मूल्यांकन चरण (Measurement and Evaluation Stage)✓
- 3रोलआउट चरण (Rollout Stage)
- 4रणनीति चरण (Strategy Stage)
सही उत्तर देखें
मापन और मूल्यांकन चरण (Measurement and Evaluation Stage)
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