Consider the following statements regarding the RBI's directions on the Internal Ombudsman (IO) system: 1. Regulated entities must automatically escalate complaints that are partially or wholly rejected to the Internal Ombudsman before sending final replies. 2. The Internal Ombudsman is authorised to receive and resolve complaints directly from the general public. Which of the above statements is/are correct?

Regarding the International Financial Services Centres Authority (IFSCA) revising the fee structure for entities in GIFT IFSC, which of the following best explains the conceptual rationale for shifting the recurring fee model for Global In-House Centres (GICs) and BATFs from an employee-based system to a turnover-based system?

Which of the following best explains the underlying rationale and operational shift introduced by project financing guidelines aimed at enforcing 'skin in the game' for real estate developers?