Current Affairs · Banking and Finance Regulations

Consider the following statements regarding the Integrated Ombudsman Scheme 2021: Studocu Vietnam Statement 1: The Centralised Receipt and Processing Centre established in Chandigarh is the primary node for physical and electronic receipt of complaints. Statement 2: For a complaint to be maintainable, the complainant must have first approached the regulated entity with a written representation, and no reply was received within 30 days or the reply was unsatisfactory. Statement 3: The scheme covers all payment system participants but strictly excludes Primary Agricultural Credit Societies (PACS), and does not entertain complaints where the amount in dispute is more than twenty lakh rupees, even if the complainant is willing to waive the excess amount. Which of the following is correct?