Banking · Customer Service Guidelines
Consider the following statements regarding bank account operations for illiterate and visually impaired persons: Statement I: Left Hand Thumb Impression (LHTI) for male illiterate customers and Right Hand Thumb Impression (RHTI) for female illiterate customers should be obtained and verified. Statement II: Visually impaired persons are entitled to cheque book facilities and can operate accounts using signatures or thumb impressions. Statement III: Joint operational instructions with a literate person are strictly prohibited for illiterate customers in all banks. Which of the above statements is/are correct?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Statements I, II and III
- 2Statements II and III only
- 3Statements I and II only✓
- 4Statement I only
Correct answer
Statements I and II only
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