Physics · Industrial Engineering
Cellular Manufacturing is being adopted by a specialized loan document processing unit within a bank to improve flow efficiency. Which characteristic of the unit's operation must primarily be addressed by this approach, and how does it relate to the goal of One-Piece Flow?
- 1The high volume of similar document processing steps required across different types of loans; it facilitates batch processing of all documents simultaneously.
- 2The long queues and high levels of Work-In-Process (WIP) inventory between sequential, functionally-based departments; it physically and logically links sequential tasks to achieve continuous flow.✓
- 3The difficulty in measuring the quality output (DPMO) of the processing unit; it introduces new statistical process control (SPC) charts.
- 4The high initial capital cost of specialized machinery used for document scanning; it introduces new techniques for asset utilization measurement (OEE).
Correct answer
The long queues and high levels of Work-In-Process (WIP) inventory between sequential, functionally-based departments; it physically and logically links sequential tasks to achieve continuous flow.
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