General Studies · Quality Management
Based on W. Edwards Deming's influential philosophy, which statements are correct? 1. His philosophy laid the foundation for Total Quality Management (TQM) and was highly influential in post-WWII Japan. 2. His 14 Points for Management include ending the practice of awarding business based on price alone and focusing on long-term goals. 3. The System of Profound Knowledge consists of four interrelated components: appreciation for a system, understanding variation, theory of knowledge, and psychology. 4. He advocated for blaming individuals for defects, as most quality problems are rooted in the direct actions of frontline employees. Choose the correct option:
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 11, 3, and 4 only
- 22, 3, and 4 only
- 31, 2, and 3 only✓
- 41, 2, and 4 only
Correct answer
1, 2, and 3 only
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