General Studies · Situational Judgement Test
At the end of a busy workday, you accidentally send an email containing an attachment with confidential client information to the wrong recipient. Which of the following actions would be the most professional and appropriate response?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Inform your manager about the incident and leave it entirely up to them to handle all subsequent issues.
- 2Immediately send a follow-up email to the unintended recipient explaining the mistake, or call them if possible, and then send it to the correct person.✓
- 3Overlook the error, forward the email to the correct recipient, and take no further action.
- 4Leave the office immediately and address the issue the next morning.
Correct answer
Immediately send a follow-up email to the unintended recipient explaining the mistake, or call them if possible, and then send it to the correct person.
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