General Knowledge · Banking & Financial Awareness
Assertion (A): The Centralized Receipt and Processing Center (CRPC) established under the RBI Integrated Ombudsman Scheme serves as the single point of contact for the initial handling and scrutiny of all physical and email complaints related to any regulated entity across India. Reason (R): The primary objective of the CRPC is to eliminate the need for physical offices of the Ombudsman in different states and to ensure that only valid, maintainable complaints reach the Ombudsman for adjudication, thereby reducing the administrative burden and speeding up the resolution process.
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Both A and R are true and R is the correct explanation of A.
- 2Both A and R are true but R is not the correct explanation of A.
- 3A is true but R is false.✓
- 4A is false but R is true.
Correct answer
A is true but R is false.
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