Assertion (A): In Hackman and Oldham's Job Characteristics Model, a near-zero score on either autonomy or feedback alone causes the overall Motivating Potential Score (MPS) to approach zero. Reason (R): In the MPS formula, autonomy and feedback are multiplied together with the average of skill variety, task identity, and task significance — meaning that a zero value in any multiplicative factor eliminates the contribution of all other dimensions.

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General Studies · Job Design & Motivation

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