General Studies · Sales Management
Arrange the following steps of the personal selling process in the correct sequential order: (a) Making an appointment with the customer to establish rapport (b) Gathering relevant information about prospects and their needs to plan the sales presentation (c) Handling customer's objections related to price, value, or functionality (d) Discovering, clarifying, and understanding the buyer's needs (e) Gaining buyer's commitment to action Choose the correct answer from the options given below:
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1(e), (a), (b), (c), (d)
- 2(b), (a), (d), (c), (e)✓
- 3(a), (b), (c), (d), (e)
- 4(d), (a), (b), (c), (e)
Correct answer
(b), (a), (d), (c), (e)
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