General Studies · Marketing Management
Arrange the following steps of the personal selling process in the correct chronological sequence: A. Making an appointment with a customer to establish rapport. B. Gathering relevant information about the prospects and their needs to plan a sales presentation. C. Handling customer's objections related to price / value / functionality of the product. D. Discovering, clarifying, and understanding the buyer's needs. E. Gaining buyer's commitment to action. Choose the correct answer from the options given below:
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1E, A, B, C, D
- 2B, A, D, C, E✓
- 3A, B, C, D, E
- 4D, A, B, C, E
Correct answer
B, A, D, C, E
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