General Studies · Consumer Behavior
Arrange the following statements in the most logical sequence to describe how a customer assesses 'Consumer Value' and arrives at a purchase decision. A. The customer evaluates the total costs incurred, such as monetary, time, energy, and psychological effort. B. The customer identifies the total benefits received, which include functional, emotional, personnel, and image benefits. C. The customer perceives a positive value and is motivated to purchase. D. The customer subjectively weighs the total benefits against the total costs to determine the difference. Choose the correct answer from the options given below:
- 1D, B, A, C
- 2A, D, C, B
- 3C, D, A, B
- 4B, A, D, C✓
Correct answer
B, A, D, C
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