Banking · Retail Banking Delivery Channels
Analyze the following statements regarding digital delivery channels in retail banking and identify the correct combination: Statement 1: Internet Banking in the retail segment is classified into three levels based on functionality: Information Only, Electronic Information Transfer, and Fully Transactional. Statement 4: Video KYC (Know Your Customer) is a digital delivery channel for onboarding customers that is equivalent to face-to-face identification, provided the process is triggered via the bank's official application and involves capturing a live photo, geo-tagging, and verification of the PAN card. Statement 6: Smart Cards used in retail banking delivery contain an embedded microchip that provides processing power and non-volatile memory, making them far more secure than traditional Magnetic Stripe cards. Statement 7: The National Electronic Funds Transfer (NEFT) system operates on a Half-Hourly batch settlement basis and is available 24/7, including holidays, with no minimum or maximum limit for individual transactions initiated by retail customers.
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Statements 1, 4, 6, and 7 are correct✓
- 2Statements 2, 4, 5, and 7 are correct
- 3Statements 1, 3, 5, and 6 are correct
- 4Statements 1, 2, 4, 6, and 7 are correct
Correct answer
Statements 1, 4, 6, and 7 are correct
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