Banking · Banking Codes and Standards Board of India
Analyze the following statements about the Main Aims and Objectives of the Banking Codes and Standards Board of India (BCSBI). 1. A main objective is to monitor and encourage the establishment of a fair and equitable relationship between banks and their individual customers. 2. The BCSBI aims to resolve high-value, complex disputes between banks and major corporate clients that are beyond the scope of the Banking Ombudsman Scheme. 3. The BCSBI aims to prescribe minimum standards of good banking practice by issuing the Codes and encouraging the continuous improvement in customer service standards. 4. The Codes issued by the BCSBI are intended to replace all existing laws and government guidelines related to customer service in the banking sector.
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- 1Statements 1 and 3 are correct✓
- 2Statements 2 and 4 are correct
- 3Statements 1, 2, and 3 are correct
- 4All statements are incorrect
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Statements 1 and 3 are correct
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