General Studies · Lewin's Change Model
An RBI-regulated entity wants to introduce performance-based pay in a traditionally seniority-driven culture. The first step consistent with Lewin's change model would be:
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Immediate revision of the entire salary structure
- 2Creating dissatisfaction with current performance metrics (Unfreezing)✓
- 3Rewarding only high performers and penalizing others
- 4Eliminating tenure-based benefits completely
Correct answer
Creating dissatisfaction with current performance metrics (Unfreezing)
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