General Studies · Dysfunctions of Bureaucracy
According to the critical perspective provided by Thorstein Veblen, which of the following statements best describes the phenomenon of 'trained incapacity' within a bureaucratic system?
- 1The tendency of large organizations to eventually develop an oligarchic structure where power is concentrated in the hands of a few officials.
- 2The development of specific psychological preferences and antipathies among officials due to the routine performance of the same work over a long period.
- 3A state of organizational disease where unintended consequences and dysfunctional behaviors are produced by the bureaucratic structure itself.
- 4The inability of officials to cope with changing conditions or new situations due to a rigid obsession with rules that socializes them into being inflexible.✓
Correct answer
The inability of officials to cope with changing conditions or new situations due to a rigid obsession with rules that socializes them into being inflexible.
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