Banking · Customer Liability
According to RBI guidelines on customer liability in unauthorized electronic banking transactions, if the loss is solely due to the bank's negligence (e.g., system failure), the customer's liability is:
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1The full amount of the loss.
- 2Limited to 10,000.
- 3Zero, irrespective of whether or not the transaction is reported by the customer.✓
- 4Determined by the Banking Ombudsman.
Correct answer
Zero, irrespective of whether or not the transaction is reported by the customer.
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