General Studies · Organizational Behaviour
A team leader observes that members from different cultural backgrounds interpret feedback differently, leading to misunderstandings and reduced cohesion. The leader decides to conduct cross-cultural sensitivity training and encourage open dialogue. This action primarily addresses:
- 1Lack of formal leadership authority
- 2Ineffective reward systems
- 3Perceptual bias due to cultural differences✓
- 4Role ambiguity in teams
Correct answer
Perceptual bias due to cultural differences
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