Banking · Banking Delivery Channels
A senior citizen receives a call from a representative of her bank. The representative offers to visit her home to help her submit her annual Life Certificate for her pension, as she is unable to travel to the branch. The service is part of a common initiative by the Public Sector Banks Alliance. The representative uses a tablet to record her live photo and biometrics at her doorstep. What is this delivery model?
- 1Tele-banking.
- 2Correspondent Banking.
- 3Doorstep Banking Services (DSB).✓
- 4Digital Lending Model.
Correct answer
Doorstep Banking Services (DSB).
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