Indian Polity · Polity
A retail store sells a specialized electronic safe to a local cooperative bank. The safe malfunctions within two months, leading to a lockout. The store argues that the bank is not a 'Consumer' because banking is a commercial activity. Based on the Consumer Protection Act, 2019, what is the legal status of the bank?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1The bank must approach a Civil Court as corporate entities are entirely excluded from the definition of a consumer.
- 2The bank is a consumer only if the safe was purchased by a small branch for the self-employment of the manager.
- 3The bank is not a consumer because banking is a commercial activity and any equipment used in it is for commercial gain.
- 4The bank is a consumer because the item was purchased for internal consumption/use and not for resale or profit-generating commercial disposal.✓
Correct answer
The bank is a consumer because the item was purchased for internal consumption/use and not for resale or profit-generating commercial disposal.
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