General Studies · Logical Inference
A retail store is experiencing a continuous increase in overall sales, but customer service complaints are also rising rapidly. What should be inferred from this situation?
- 1Sales growth automatically implies that customer service is excellent
- 2The complaints are fake and generated by business competitors
- 3The rising complaints indicate underlying operational problems that need to be addressed✓
- 4Customer complaints do not matter as long as revenue is increasing
Correct answer
The rising complaints indicate underlying operational problems that need to be addressed
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