Business Studies · Marketing Management
A retail company in India introduces an online platform where customers can browse products, compare prices, place orders and receive home delivery. At the same time, the firm uses data analytics to recommend personalised products and maintain long-term relationships with its customers. This strategy primarily reflects the integration of:
- 1E-marketing and customer relationship marketing✓
- 2Industrial marketing and channel integration
- 3Wholesale marketing and supply chain outsourcing
- 4Retail franchising and product standardisation
Correct answer
E-marketing and customer relationship marketing
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