General Knowledge · General Awareness
A Public Sector Bank faces challenges with biometric mismatches and unstable connectivity in rural villages where Business Correspondents (BCs) use Aadhaar Enabled Payment System (AePS) devices. Elderly customers struggle with finger scans, and network timeouts disrupt transactions. Which of the following represents the most comprehensive strategy to upgrade technical and operational infrastructure in compliance with UIDAI and NPCI guidelines?
Verified Solution4 OptionsUpdated: October 2026👁️1 View
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- 1Instruct BCs to manually bypass biometric mismatches and log successful completions on local ledgers.
- 2Decommission digital Aadhaar-based systems in villages and revert entirely to manual paper registers and physical signatures.
- 3Mandate 'L1' category Registered Device (RD) scanners, enable Iris scanning as an alternative biometric, establish standard operating procedures for offline queue status, and train BCs on transaction reversal protocols.✓
- 4Abolish the BC model entirely and require all rural customers to travel to the nearest urban branch for secure transactions.
Correct answer
Mandate 'L1' category Registered Device (RD) scanners, enable Iris scanning as an alternative biometric, establish standard operating procedures for offline queue status, and train BCs on transaction reversal protocols.
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