Economics · Banking and Financial Inclusion
A private bank launches a 'CBDC-First' retail branch featuring paperless, AI-driven biometric onboarding, integrated financial services on its app, and metaverse support. Which core concept of modern retail banking does this scenario best illustrate?
- 1The complete replacement of retail banking models by corporate financing services.
- 2The convergence of advanced technology, regulatory innovation (CBDC), and customer-centric digital delivery.✓
- 3The validation that physical branches remain the sole mechanism to manage modern freelance customers.
- 4The systemic operational failure of retail banking operations due to excessive automation.
Correct answer
The convergence of advanced technology, regulatory innovation (CBDC), and customer-centric digital delivery.
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