ICT · Information Technology
A multinational technology firm is developing a CRM system that processes extensive personal data under the General Data Protection Regulation (GDPR). Which of the following scenarios represents a simultaneous breach of two distinct data protection principles under the GDPR?
- 1A customer requests the erasure of their data, but the firm's system is slow to process it due to complex architecture, resulting in a three-week delay beyond the statutory limit.
- 2The firm, without proper documentation, transfers a limited subset of marketing leads to a regional subsidiary outside the EEA without checking local standards.
- 3The firm's system has a known software bug that occasionally duplicates a small number of records, leading to minor inaccuracies which are fixed after an internal audit.
- 4The firm fails to encrypt stored customer data, leading to a major security breach, and it also retains the data for ten years despite having no legitimate use beyond five.✓
Correct answer
The firm fails to encrypt stored customer data, leading to a major security breach, and it also retains the data for ten years despite having no legitimate use beyond five.
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